At Elias Auto Hub, we offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

• In the same condition as received

• Unused and uninstalled

• In original packaging

• With proof of purchase

How to Start a Return

To request a return, please contact us at:
support@eliasautohub.com

Returns must be requested and approved before being sent to ensure proper processing.
Items sent without prior authorization may not be accepted.

If your return is approved, we will provide instructions and the correct return address.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

In such cases, Elias Auto Hub will cover the return shipping cost or provide a replacement at no additional cost.

Damages & Issues

Please inspect your order upon arrival.
If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items

We do not accept returns for:

• Custom or personalized products

• Hazardous materials

• Gift cards

• Clearance or final sale items

If you are unsure, please contact us before purchasing.

Exchanges

To exchange an item, return the original product and place a new order once your return is approved.

EU 14-Day Cooling-Off Period

If your order is shipped within the European Union, you have the right to cancel or return your order within 14 days, without providing a reason.

Items must still meet the return conditions listed above.

Refunds

Once we receive and inspect your return, we will notify you about the approval.

If approved, your refund will be issued to your original payment method within 5–7 business days.

If more than 15 business days have passed since approval, please contact us at:
support@eliasautohub.com